Privacy policy

Last Updated: 22 August 2026

AGUIRA PRO Pakistan respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, contacting us, or otherwise interacting with our online store.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website and services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit our website, create an account, place an order, subscribe to our communications, or contact us, we may collect information including:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account information
  • Order and purchase history
  • Customer service communications

Payment Information

Payments may be processed through third-party payment service providers. We generally do not directly store complete credit or debit card details where those details are processed securely by the applicable payment provider.

Device and Usage Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Date and time of visits
  • Website interactions
  • Cookie and similar technology information

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Process payments and refunds
  • Create and manage customer accounts
  • Provide customer service
  • Respond to questions and inquiries
  • Send order confirmations and transactional notifications
  • Prevent fraudulent or unauthorized transactions
  • Improve our website, products, and customer experience
  • Maintain website security
  • Analyze website performance
  • Personalize your shopping experience where permitted
  • Send marketing communications where you have consented or where otherwise permitted by applicable law
  • Comply with legal, regulatory, accounting, and business requirements

3. SHOPIFY

Our online store is powered by Shopify.

Shopify provides the e-commerce platform that allows us to offer and sell our products and services online.

When you use our store, certain personal information may be processed by Shopify in connection with providing its platform and related services.

Shopify maintains its own privacy practices regarding information processed through its services.

4. PAYMENT PROCESSING

When you make a purchase, payment information may be processed by Shopify or other third-party payment processors available through our store.

Payment providers may collect information necessary to authorize and complete your payment.

Their processing of your information is governed by their respective privacy policies and terms.

5. SHIPPING AND DELIVERY

To fulfil your order, we may share necessary information with shipping companies, courier services, logistics providers, fulfilment partners, or other delivery service providers.

This information may include:

  • Your name
  • Phone number
  • Delivery address
  • Order details where necessary for fulfilment

We only provide information reasonably required to process and deliver your order.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate and improve the online store.

Cookies may be used for purposes including:

  • Remembering your shopping cart
  • Maintaining login sessions
  • Understanding website usage
  • Improving website performance
  • Saving preferences
  • Security and fraud prevention
  • Analytics
  • Advertising and marketing where applicable

You may be able to control certain cookies through your browser settings or available cookie/privacy controls.

Disabling some cookies may affect how certain website features operate.

7. ANALYTICS AND ADVERTISING

We may use analytics, advertising, and marketing services to understand how visitors interact with our website and to measure the effectiveness of our marketing.

These services may process information such as:

  • Device information
  • Browser information
  • IP address
  • Website interactions
  • Pages visited
  • Purchase or conversion activity
  • Advertising interactions

Where required, advertising or tracking technologies will be used subject to applicable consent and privacy requirements.

8. MARKETING COMMUNICATIONS

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you information about:

  • New products
  • Professional hair-care launches
  • Promotions
  • Special offers
  • Events
  • Master classes
  • Hair education
  • Brand updates

You may unsubscribe from marketing emails at any time using the unsubscribe option included in those communications.

You may also contact us to request removal from our marketing list.

9. HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information as part of our ordinary business operations.

We may share personal information with service providers that help us operate our business, including:

  • Shopify
  • Payment processors
  • Courier and delivery companies
  • Website hosting and technology providers
  • Analytics providers
  • Marketing platforms
  • Customer support providers
  • Fraud prevention and security providers
  • Professional advisers where necessary

We may also disclose information where reasonably necessary to comply with applicable law, legal proceedings, regulatory requirements, court orders, or lawful government requests.

10. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account credentials and passwords confidential.

11. DATA RETENTION

We may retain personal information for as long as reasonably necessary for purposes including:

  • Completing transactions
  • Maintaining business records
  • Providing customer service
  • Resolving disputes
  • Preventing fraud
  • Meeting accounting, tax, regulatory, and legal requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable requirements.

12. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing
  • Unsubscribe from marketing communications

Certain rights may be subject to legal exceptions or record-retention obligations.

To submit a privacy request, contact us using the information provided at the end of this policy.

We may need to verify your identity before completing certain requests.

13. INTERNATIONAL DATA PROCESSING

Because we use third-party technology and service providers, personal information may be processed or stored outside the country in which you reside.

Where applicable, such processing may be subject to different privacy and data-protection laws.

We take reasonable steps to work with reputable service providers and handle personal information in accordance with applicable requirements.

14. CHILDREN'S PRIVACY

Our website and products are not intended to knowingly collect personal information from children where parental or guardian consent is legally required.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter and take appropriate action.

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites, social networks, services, or applications.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

16. SOCIAL MEDIA

We may operate official pages on platforms such as:

Facebook
Instagram
TikTok
YouTube

When you interact with us through these platforms, the platform may collect and process information according to its own privacy policy.

AGUIRA PRO Pakistan does not control how third-party social-media platforms independently process your information.

17. BUSINESS TRANSFERS

If AGUIRA PRO Pakistan undergoes a business restructuring, acquisition, merger, sale, financing transaction, or transfer of business assets, personal information may be transferred as part of that transaction where permitted by applicable law.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

  • Our business practices
  • Our website or services
  • Technology
  • Legal or regulatory requirements
  • Third-party service providers

The updated version will be posted on this page together with a revised Last Updated date.

We encourage customers to review this Privacy Policy periodically.

19. CONTACT US

If you have questions about this Privacy Policy, how your information is handled, or wish to submit a privacy request, please contact:

AGUIRA PRO Pakistan

Website: www.aguirapro.com

Email: aguirapropakistan@gmail.com

Phone / WhatsApp: +92 326 8853986

Pakistan